FAQ & Troubleshooting

General

What browsers work with the Cuelist tools?

Chrome and Edge support the Web Serial API required by the Flasher and Editor. Firefox and Safari do not currently support Web Serial.

Does Cuelist work on iPad or iPhone?

Yes! While the Web Serial (USB) API is not natively supported on iOS or iPadOS, you can connect wirelessly using Web Bluetooth (BLE). On iOS/iPadOS devices, you can use specialized Web Bluetooth browsers like Bluefy or WebBLE to access the Cuelist Editor and sync your setlists over Bluetooth.

Can I use Cuelist without a computer on stage?

Yes. Once you've synced your setlist to the pedal, you can disconnect USB entirely. The pedal operates standalone, sending MIDI from stored memory.

MIDI

My amp isn't switching presets. What's wrong?

Check the following:

1. MIDI cable is connected to the correct port on your amp (MIDI IN, not THRU or OUT)
2. The channel setting on the Cuelist matches the channel your amp is listening on
3. The preset number in the Cuelist matches the preset index on your amp (some amps are 0-indexed, some are 1-indexed)

My CC message isn't doing anything.

Verify the controller number in the Cuelist matches the CC number your device is programmed to respond to. Check your device's MIDI implementation chart.

Firmware

The flasher can't find my device.

Make sure you're using Chrome or Edge. Open chrome://settings/content/serialPorts and verify the Cuelist isn't blocked. Try a different USB port or cable.

Editor

My song bank is empty after opening the editor.

The editor saves to localStorage in your browser. Check that you're on the same browser and haven't cleared browser data. To protect your data, use the Export feature to save a JSON backup.

I can't drag songs into my setlist.

Touch-drag is fully supported on mobile devices! Simply press and hold a song in the Song Bank, then drag it directly into the Active Setlist. If you are on a smaller screen, you can also use the Song Bank and Active Setlist tabs at the top to toggle views or trigger layout switches by dragging a song over a tab.