PRIVACY

Overview

We collect only the information necessary to provide support, operate our services, and process orders.

Information We Collect

• Contact information you provide, such as your name and email address
• Support request details and device information you choose to include, such as serial numbers or firmware versions
• Basic non-identifying analytics related to website performance and reliability

How We Use Your Data

We use collected information to respond to support requests, improve our products and services, maintain support history, process orders, and monitor site performance.

Cookies & Analytics

This site may use essential cookies and anonymized analytics to measure traffic and improve reliability. We do not sell personal data.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at blackcherryaudioph@gmail.com. Please include your account email and request details.

Security

We take reasonable measures to protect your information, but no method of online transmission or storage is completely secure. Please contact us immediately if you suspect unauthorized access or misuse of your data.